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Partner with Atlink for NOC

The benefit will empower your managed services business

Network Operations Center (NOC)

As an MSP you know that even a minor disruption to your IT network can have a huge impact. NOCs continuously monitor and maintain you and your client’s IT infrastructure, which ensures stability, security and functionality. A capable and well-equipped NOC is absolutely essential for a successful MSP business.

Atlink’s fully managed NOC service takes the service delivery pressure off your technical engineers.

Are you faced with the following challenges?

technical support

Are your technical support tickets stacking up?

working at night

Are your best engineers working at night?

running low on resources

Are you running low on resources?

monitoring

Do you struggle with 24/7 monitoring?

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Why choose Atlink

Atlink’s white labeled NOC solution works as an extension of your business, taking care of your client’s servers and devices For Day-To-Day Business Operations.

Secured Daily Technical Support

Secured Daily Technical Support
 

Software or hardware issues can happen at any time. You can rest assured that you and your client’s IT infrastructure is taken care of daily with our highly skilled 3rd line engineers, ensuring your service levels remain high and your customers happy.
 

monitoring

Network, servers and device monitoring

Your clients expect you to provide network monitoring as part of their IT support contract. But, why waste your teams time that they could be focusing on new projects. Atlink manage thousands of NOC devices and handle everything from the mundane patching to the most complex issues.

Cost effective

Cost effective and scalable services

Building an in-house NOC team can be a considerable investment, Atlink’s NOC service allows you to gain access to our highly trained team of experts for a fixed monthly cost. Grow effortlessly as you extend your capabilities and service offering, without the cost of staff training and hiring.

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List of the positions

Extend your capabilities

Monitoring, triage and notification

Monitoring, triage and notification

RMM

RMM monitoring and management

Incident and problem management

Incident and problem management

Patch management

Patch management

Third-party vendor coordination

Third-party vendor coordination

Service request resolution

Service request resolution

Managed anti-virus

Managed anti-virus

White noise filtering

White noise filtering

Prevention maintenance

Prevention maintenance

Process

How It Works

Customer facing IT support

IT Help Desk Support, troubleshooting issues over the phone.

Behind the scenes remote monitoring

3rd line technical experts managing remote monitoring and remediation of alerts.

Discover why so many MSPs are outsourcing to Atlink

Download our NOC Brochure and discover how Atlink can help your MSP business.

As an MSP you know that even a minor disruption to your IT network can have a huge impact. NOCs continuously monitor and maintain you and your client’s IT infrastructure, which ensures stability, security and functionality.

Discover why so many MSPs outsource such an important and essential operational function to Atlink.

Download our Brochure